Legal Framework
Legal & Compliance Documentation
01 Privacy Policy
Data Controller: KineticAxiom, registered at Calle Mayor, 50, Piso 1º Izquierda — 28013, Madrid, Madrid, España. Contact: [email protected]
1.1 Data Collection & Purpose
KineticAxiom collects personal data solely for the purpose of executing requested services and maintaining client relationships. The following categories of personal data may be processed:
- Identity data: name, professional designation
- Contact data: email address, telephone number
- Project data: specifications, requirements, and deliverable preferences
- Technical data: IP address, browser type, device identifiers
1.2 Legal Basis for Processing
Processing is conducted under Article 6(1)(b) of the EU General Data Protection Regulation (GDPR) — necessity for the performance of a contract — and Article 6(1)(f) — legitimate interest in improving service delivery and client communication.
1.3 Data Retention
Personal data is retained for the duration necessary to fulfill the contractual obligations and for a period of five (5) years thereafter, in compliance with Spanish commercial and tax record-keeping requirements.
1.4 Data Subject Rights
In accordance with Articles 15–22 of the GDPR, you have the right to access, rectify, erase, restrict processing, data portability, and object to the processing of your personal data. To exercise these rights, contact: [email protected]
1.5 International Transfers
KineticAxiom does not transfer personal data outside the European Economic Area (EEA) without appropriate safeguards as defined in Chapter V of the GDPR.
1.6 Security Measures
KineticAxiom implements appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including encryption, access controls, and regular security assessments.
03 Refund Policy
Service Provider: KineticAxiom, Calle Mayor, 50, Piso 1º Izquierda — 28013, Madrid, Madrid, España
3.1 Refund Eligibility
Refunds are evaluated on a case-by-case basis in accordance with Spanish consumer protection law (Ley General para la Defensa de los Consumidores y Usuarios — Real Decreto Legislativo 1/2007). The following conditions apply:
- Services not yet initiated: full refund within 14 days of payment
- Services in progress: refund calculated proportionally to completed milestones
- Services completed: refund available only if deliverables substantially deviate from agreed specifications
3.2 Cancellation Terms
Clients may cancel ongoing projects with 14 days written notice. Payment for completed milestones up to the cancellation date is non-refundable. Any advance payments for uninitiated work will be returned within 30 business days.
3.3 Dispute Resolution
In the event of a dispute regarding refunds, KineticAxiom agrees to engage in good-faith mediation before any legal proceedings. Disputes shall be subject to the jurisdiction of the courts of Madrid, Spain.
3.4 Non-Refundable Items
Domain registration fees, third-party licensing costs, and hosting payments made on behalf of the client are non-refundable once processed.
04 Terms of Service
Provider: KineticAxiom, Calle Mayor, 50, Piso 1º Izquierda — 28013, Madrid, Madrid, España. Contact: [email protected]
4.1 Scope of Services
KineticAxiom provides digital design, development, and consulting services as described in individual project proposals. Each engagement is governed by a separate Statement of Work (SOW) that defines specific deliverables, timelines, and milestones.
4.2 Payment Terms
Unless otherwise specified in the SOW:
- 50% advance payment upon project initiation
- 50% upon delivery and acceptance of final deliverables
- Payment is due within 14 days of invoice date
- Late payments incur a 2% monthly interest rate in accordance with Spanish commercial law
4.3 Intellectual Property
Upon full payment, all intellectual property rights for custom-developed deliverables transfer to the client. KineticAxiom retains the right to display work in portfolio materials unless expressly prohibited in writing. Third-party components (libraries, frameworks, stock assets) remain subject to their original licensing terms.
4.4 Confidentiality
Both parties agree to maintain confidentiality regarding proprietary information shared during the engagement. This obligation survives the termination of the contract for a period of three (3) years.
4.5 Limitation of Liability
KineticAxiom's total liability under any engagement shall not exceed the total fees paid by the client for the specific project giving rise to the claim. KineticAxiom shall not be liable for indirect, incidental, or consequential damages.
4.6 Governing Law
These Terms of Service are governed by the laws of Spain. Any disputes shall be subject to the exclusive jurisdiction of the courts of Madrid, España.
4.7 Amendments
KineticAxiom reserves the right to amend these terms with 30 days written notice. Continued use of services after the amendment date constitutes acceptance of the modified terms.